(3) Power ON the printer and re-install the ink cartridge(s). (1) Remove the ink cartridge from the printer. (the plastic is generally yellow in color) Be sure that you have removed the plastic strip covering the cartridge vent holes. The ink cartridge is not being recognized If this does not work, please contact us. Run the head cleaning cycle 2 - 3 times. Print a test page to make sure the print cartridge(s) are installed and functioning properly. Run the head cleaning cycle at least one time. Be sure you've removed the plastic strip from the ink cartridge. The ink cartridge should be placed upright for at least 30 minutes prior to use this will allow the ink to flow down to the print head and allow any oxygen bubbles to rise up and away from the print head. Your ink cartridges will last longer if you do not remove your cartridge from the protective wrapping until it's ready for use. If these don't help, please contact us - we're happy to assist in solving any and all printer problems.įor Compatible Ink Cartridges Installing your print cartridge properly Printer Cartridge Problems? Below are some common printer cartridge problems and our recommendations for resolving the issues.
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